Returns

We want you to love what you ordered. If something isn't right, here's how we handle it.

Returns We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original packaging with all tags attached. Items showing signs of use or damage will not be accepted.

To start a return, email info@zendaeyewear.com with your order number and reason for return. We'll send you return instructions within 24–48 hours.

Return shipping costs are the responsibility of the customer unless the item arrived defective or incorrect.

Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, your refund will be issued to your original payment method within 7–10 business days. Original shipping costs are non-refundable.

Exchanges We replace items that arrive defective or damaged. Email us at info@zendaeyewear.com within 14 days of delivery with your order number and photos of the damage.

Non-Returnable Items

• Final sale items
• Items returned after the 14-day window
• Items with signs of wear or customer damage

Questions? Contact us at info@zendaeyewear.com